Established in 1987, Upgrade Window Furnishings specialises in made-to-measure indoor and outdoor blind and curtain installation. While the core of our business dealings takes place in the eastern and south-eastern suburbs of Melbourne, we provide our services across all of Melbourne’s metropolitan area – wherever demand leads us.
Over the last 30 years, we have built an expansive and loyal base of customers which has not only resulted in their repeat business, but their willingness to refer us to their friends and family, extending our business reach.
We credit this longstanding success and favourable reputation to our foremost focus on client relationships. Put simply, we make it easy for clients to deal with us. Where it’s common for customers to be passed on to different team members throughout the purchasing process, we ensure that our clients enjoy a stress-free experience by liaising with one key contact from beginning to end – from the first phone call to arranging the measure up, through to installation and repairs.
This direct contact with the client throughout the whole process allows us the time to understand their needs in order to make the most informed recommendations on products and styles that suit their premises. And in a broader sense, we find dealing directly with the client is the best way to know our market well and grow the business as we have done. From homeowners to property management, all of our customers enjoy the same seamless experience and high-quality, made-to-measure window furnishings.
Looking ahead, we aim to continue in a similar direction with our both our established and new clients, with a view to partnering with more real estate businesses for larger scale projects as the Melbourne rental market continues to expand.
Upgrade Window Furnishings looks forward to the opportunity to enhance your home with quality blinds, curtains or drapes.